Privacy Policy

Data Privacy and Access Policy, and Cookie Policy 

1. Data Privacy

The type of personal information we collect

We currently collect and process name, email, phone number and address contact details of our clients for order processing and marketing purposes.

How we obtain personal information and why we have it

Most of the personal information we process is provided to us directly by our client for purposes of recording sales, order fulfilment and marketing. We may also receive personal information from cookies on our website, or indirectly from various consultants for purposes of marketing.

We use the information that our clients have given us in order to record and process orders and complete various marketing tasks.

We do not share this information outside our company and persons working with our company.  Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is our legitimate interest as a company, and the client’s consent. The client is able to remove their consent at any time. They can do this by contacting Belle Brummell Ltd, 7 Waterloo Street Hove BN3 1AQ.

How we store our customer’s personal information

Client information is securely stored in various computer equipment owned and password protected by Belle Brummell Ltd. We keep the above personal information as long as Belle Brummell operates as an active company. If the company is discontinued, we will then dispose of client information by erasing all personal information as above from the company’s computer systems. This process will be completed by an expert third party.

Your data protection rights

Belle Brummell Ltd has a legitimate interest and requests your consent for collecting and processing client personal information as above. We have a legitimate interest to use the information to record and process orders, and to market our products. In doing so, we carefully protect the personal information we collect from our client. When a client expressly asks us not to use their information for marketing purposes we will do as requested.

A client has the right to ask us for copies of their personal information, and we will provide it. Our client also has the right to ask us to rectify personal information they think is inaccurate, and we will do so. A client has the right to ask us to complete information if they think it is incomplete. Finally our client has the right to ask us to restrict the use and processing of their personal information in various circumstances. There is no charge for our client to exercise their above rights. If a client makes a related request in writing, we will respond within 7 working days of receipt of the request. For this purpose, please contact Belle Brummell Ltd, 7 Waterloo Street, Hove BN3 1AQ

How to make a complaint

In the case of any concerns about our use of a customer’s personal information, please make a complaint at Belle Brummell Ltd, 7 Waterloo Street Hove BN3 1AQ UK.

A client can also complain to the ICO in the UK if they are unhappy with how we have used their data. The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

UK

Contact us

For any further questions, our contact information is Belle Brummell Ltd, 7 Waterloo Street, Hove BN3 1AQ, or email us at office@bellebrummell.co.uk.

2. Access Policy­­­­

In keeping with our aim to meet all of our obligations under the Equality Act (2010), we are committed to creating an inclusive web site experience for our clients that is accessible, easy and enjoyable to use for a diverse range of customers.

USING THE SITE

We have aimed to create sites that are available to everyone including those with sight, audio and motor impairment restrictions.

• We aim to use a web font so all text is easy to read.
• We have appropriate alt tags for images to convey information.
• We ensure that navigation through our websites works in a consistent way.
• We do not rely on just colour as the only way of giving information.
• We avoid the use of images of text wherever possible, and provide equivalent text links that consist of images.

Here are a few helpful ways in which you as a client can start using the website more easily.

TO ENLARGE TEXT AND IMAGES ON THE SITE

On a PC:

1. Hold down the ‘Ctrl’ key and press ‘+’ to enlarge.
2. Hold down the ‘Ctrl’ key and press ‘-‘ to reduce.
3. To reset hold down ‘Ctrl’ and press ‘0’.

On an Apple Macintosh computer hold the ‘Cmd’ (Apple) key instead of ‘Ctrl’.

BROWSER ACCESSIBILITY OPTIONS

Each browser has different methods for font size, formatting, and screen color options:

• Google Chrome accessibility options, under the Chrome Browser Resources section.
• Internet Explorer accessibility options.
• Mozilla Firefox accessibilty options.

The BBC also has information on how to customise your computer, and your browser, to make them more accessible in their ‘My web my way’ section.

TO CHANGE THE SIZE OF THE WINDOW OF THE SITE

On the browser View menu select ‘Full screen’ or press ‘F11’.

For more information or questions, please contact us at Belle Brummell Ltd, 7 Waterloo Street Hove BN3 1AQ UK or email us at office@bellebrummell.co.uk.

3. Cookie Policy

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

What types of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you as our client the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

How we collect cookies and determine your consent?

By browsing/scrolling/clicking or otherwise viewing this website and/or using our services, you agree to the use of cookies.

How to delete cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

Contacting us

If you have any questions about this policy or our use of cookies, please contact us at Belle Brummell Ltd, 7 Waterloo Street, Hove BN3 1AQ UK or email us at office@bellebrummell.co.uk.